FAQ

Q. How do I know when I suppose to calibrate my Digi-Pas digital level?

A. Whenever you have doubt over your digital level accuracy. E.g. when you unintentionally drop it or it was over heated for too long etc.
You may perform a quick check on your level by placing the level on a clean flat surface e.g. table and then center the vial bubble on the middle. If it displays 0.00 or 0.0 (depend on model), the level does not need calibration. Otherwise, re-calibrate the level and it takes about 20 seconds for the re-calibration procedure.

Q. How do I calibrate my Digi-Pas digital level?

A. Please see Digi-Pas calibration video or instruction manual for details.

Q. How do I get a new Digi-Pas digital level instruction manual?

A. Please download a copy of the instruction manual from www.digipas.com under “SUPPORT”.

Q. What is the accuracy of Digi-Pas digital levels?

A. The electronic unit for the Digi-Pas digital level has an accuracy of +/-0.05 or 0.1 degree (depending on model) and around 0 & 90 degree and +/-0.2 degree for other degrees. The spirit level that uses traditional vials has an accuracy of +/-0.1 degree.

Q. Why do I get different readings on the digital display when I turn my level around?

For Digi-Pas digital level models having a resolution of 0.05 degree (e.g. models such as DWL80Pro, DWL180, DWL280 and DWL600E), the tolerance of these digital levels at 0 and 90 degrees is +/-0.05 degrees. If the digital level is initially placed on the table and it reads 0.00 degree and thereafter when the digital level is turned 180 degrees and placed at the same place, it should read 0.00 or 0.05 degrees. If it displays neither those readings, recalibrate the level.
For Digi-Pas models having a resolution of 0.1 degree (e.g. DWL80G, DWL100, and DWL200), the tolerance of these digital levels at 0 and 90 degrees is +/-0.1 degrees. If the digital level is initially placed on the table and it reads 0.0 degree and thereafter when the digital level is turned 180 degrees and placed at the same place, it should read 0.0 or 0.1 or -0.1 degrees. If it displays neither those readings, recalibrate the level.

Q. What is the warranty for Digi-Pas digital level?

A. Our company will repair the Digi-Pas digital level for any defects in workmanship or materials at no charge for one (1) year from the date of purchase.

Q. Are the Digi-Pas digital levels waterproof?

A. No. they are water and dust resistant. Water damage will void the warranty.

Q. Can I use the Digi-Pas digital level working on top of hot asphalt surfaces?

A. The digital level performs within specification for the temperature range between 0 to 45 degrees Centigrade. Continuously putting the digital level on very hot asphalt can deform the plastic casing and damage the electronic unit, thus void the warranty.

Q. Can the volume of the buzzer be increased or decreased?

A. No. the buzzer can only be turned ON or OFF.

Q. Why does the Auto-OFF feature seem to turn off the display more than 3 minutes?

A. Digi-Pas products are designed with intelligent software based on Embedded Technology. Whenever the level is “not is used” for 3 minutes continuously, the sensor detects the situation and automatically cut-off the power to preserve battery life. However, if the level is “being used”, it will extend the display for up to 10 minutes before cut-off the display.

Q. How do I turn the Buzzer On or OFF?

A. The buzzer can be turned On or Off by simply pressing the MODE button for more that 3 seconds while observing the buzzer sign on the display. When the buzzer sign appears, the buzzer is On, otherwise it is Off. Please note that the DWL80 series have no buzzer feature.